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fine dining in the heart of ealing

Privacy Policy

This notice together with the Terms of Use sets out the basis on which any personal data that is collected or provided by you, will be processed by Rayuela (“Rayuela”). Please read the following Privacy Notice carefully to understand the views and practices regarding your personal data and how  treats it.

The General Data Protection Regulation (“GDPR”) (Regulation (EU) 2016/679) is a regulation which replaces the Data Protection Regulation (Directive 95/46/EC) The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.

Your rights under the GDPR are set out in this notice.

For the purposes of data protection legislation in force, the data controller is Rayuela  Limited of Unit 9c, Dickens Yard, Longfield Avenue, W5 2TD.

Rayuela collects information about you to carry out their core business and ancillary activities.

Information you give to Rayuela or they collect about you

Information that you provide by filling in forms on their site (www.rayuela.co.uk) or by corresponding with them by phone, email or otherwise.

Sharing of information with third parties

Some of the technologies used on our Platform are managed by third parties. The practices of some of these third parties are subject to the third parties’ privacy policies over which we may have no control. We encourage visitors to read their privacy policies. Third parties who may have access to information may include:

— Employees; Service Providers.

We share information with our employees, suppliers, subcontractors, and other third parties who provide services to us (collectively “service providers”) in connection with advertising, hosting, data analytics, information technology and infrastructure, email delivery, auditing, and other related activities


Should Rayuela want or need to rely on consent to lawfully process your data they will request your consent orally, by email or by an online process for the specific activity they require consent for and record your response on their system. Where consent is the lawful basis for their processing you have the right to withdraw your consent to this particular processing at any time.

Other uses Rayuela will make of your data:

  • to notify you about changes to their service;
  • to administer the site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to allow you to participate in interactive features of their service, when you choose to do so;
  • as part of their efforts to keep the site safe and secure;
  • to measure or understand the effectiveness of advertising they serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of the site about goods or services that may interest you or them.

A person will always be involved in the decision-making process.

Website Analytics

To improve your experience on our website, we may use 'cookies'. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preference. You may refuse the use of cookies by selecting the appropriate setting on your browser, however please note that if you do that you may not be able to use the full functionality of this website.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Social Media

The Platform may include links to third party websites and social media services where a visitor is able to post comments, reviews or other information. Please note that any information that is posted or disclosed through these social media services may be available to us, or to other visitors of that service or the public. We recommend caution when using these features.


Rayuela’s website uses cookies to distinguish you from other users of the website. This helps them to provide you with a better experience when you browse the website and also allows them to improve the website.

Where Rayuela stores and process your personal data

Rayuela will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.

Unfortunately, the transmission of information via the internet is not completely secure.

Although Rayuela will do their best to protect your personal data, they cannot guarantee the security of your data transmitted to the site; any transmission is at your own risk. Once Rayuela have received your information, they will use strict procedures and security features to try to prevent unauthorised access.

Retention of your data

Rayuela understand their legal duty to retain accurate data and only retain personal data for as long as they need it for their legitimate business interests and that you are happy for them to do so. Accordingly, Rayuela have a data retention notice and run data routines to remove data that they no longer have a legitimate business interest in maintaining.

Rayuela does the following to try to ensure their data is accurate:

  • Prior to making an introduction they check that they have accurate information about you, they keep in touch with you so you can let them know of changes to your personal data.

The criteria Rayuela will use to determine whether they should retain your personal data includes:

  • the nature of the personal data;
  • its perceived accuracy;
  • legal obligations;

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. Rayuela will usually inform you (before collecting your data) if they intend to use your data for such purposes or if they intend to disclose your information to any third party for such purposes and will collect express consent from you if legally required prior to using your personal data for marketing purposes. You can exercise your right to prevent such processing by contacting them at info@rayuela.co.uk

How you can access, correct and delete your personal information

Under GDPR, you have the following rights:

  • Right to access and obtain a copy of your personal information: You are entitled to request confirmation of whether any of your personal information is processed. You may have access to your personal information and to certain information
    about how it is processed. In some cases, you can ask Rayuela to provide you with an electronic copy of your information
  • Right to correct your personal information: If you can demonstrate that personal information held about you is incorrect, you can ask that this information is updated or otherwise corrected
  • Right to be forgotten/have data deleted: This enables you to ask Rayuela to delete or remove personal information where there is no good reason for them continuing to process it. You also have the right to ask Rayuela to delete or remove your personal information where you have exercised your right to object to processing.
  • Make a complaint to a supervisory body which in the United Kingdom is the Information Commissioner’s Office. The ICO can be contacted through this link: https://ico.org.uk/concerns/

Access to information

The Data Protection Act 1998 and the GDPR give you the right to access information held about you. It is encouraged to contact Rayuela to ensure your data is accurate and complete.

A subject access request should be submitted to info@rayuela.co.uk 

Changes to this Privacy Notice

Any changes Rayuela makes to this privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to info@rayuela.co.uk